Personal Training Packages

Pre-purchased session packages for discounted sessions

Packages are purchased in advance of your sessions. Symmetrix offers sessions at 3 rates: 

  1. Individual
  2. 12-Pack
  3. 24-Pack

How to check your remaining sessions in your package

Check your remaining sessions in your client profile here.

Choose packages

Find "Usage" for the number of used sessions (usage - total = sessions remaining)

Can I get a refund?

By buying a package of sessions, you receive a discount and in return Symmetrix gets reassurance that you will continue with your training. That's why refunds are NOT available for packages. Please see our refund policy:

We confirm that there is a strict refund policy. We work on a scheduled appointment basis and therefore require that you provide at least twenty-four (24) hours’ notice when canceling a training session. If you cancel a training session with less than twenty-four (24) hours prior notice, then you will be charged for that session.

Please note: If you cancel an ICBC Sessions Active Rehab session with less than twenty-four (24) hours prior notice, then you will be personally charged for that session.

All training sessions are non-transferable and non-refundable.

For more help, please reach out by phone at (604) 682-6765 or send an email to support@symmetrix.ca

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